Chloé "Penelope Medium" Shoulder Bag

Worldwide delivery

• Free shipping on USA & worldwide orders over $399
• Free shipping on EU orders over €179
• Express delivery via UPS / DHL
• Delivery time: 2–5 business days to most countries
• Expedited shipping option available

Import duties

Only for customers outside the European Union:

Import duties and taxes are not included. If they apply, they will be charged by the shipping carrier at delivery.

Easy returns

• Hassle-free returns - return for any reason
• Choose between a refund or store credit
• Returns are shipped using a Balardi return label for a simple process
• Fair 14-Day Returns – the countdown starts when you request, not when we receive.
• For the full return policy, click here

Get rewarded every time you shop with Balardi.

• Earn 5% cashback on this product
• Cashback is credited 7 days after your order is shipped
• Valid to use within 60 days of receipt
• Apply your cashback toward future purchases and save more on your favorite products
• Your cashback is credited automatically, no registration or extra steps required

Click here to learn more