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Free Worldwide Shipping over $199 - Fedex / UPS / DHL During This Time Balardi Running as Usual - Shipping Times Are The Same Only 100% Authentic Items Guaranteed - Ships With Original Tags Sales Are Going To Over! For Limited Time Before Prices Goes Up

INFORMATION CENTER

The Information Center was created for Balardi users to provide knowledge about the various services we provide, here you can learn about each major topic extensively.

For further questions, please contact the Support Center for further assistance from a representative.

Need more information?  View FAQ

Who is Balardi

Balardi was founded to be the cheapest website in the fashion market and to provide our customers with buying luxury designer clothes online.

The world is starting to buy almost everything online, we at Balardi have made it very simple for our customers and we have built an internet system that will allow you to spend as little as possible and get as much as possible.some facts: 

* Our warehouse is located in Sweden - Europe 

* Our shipping services are express only 

* 24/7 customer service that runs before and after buying 

* 5 stars rating at Trustpilot


Email address: support@balardi.com

Product Authenticity

All of the products are 100% original have been passed our authentically check:

* Certified brand checked 

* Items ship with tags 

* 90% of the items made in Italy 

* Only high quality materials and fabrics 

All the items are only brand new and 100% original, we guarantee that our customers will receive only items that passed our quality test.

Return

Our return policy lasts 14 days

The 14 days starts only after the customer receives the order. 

The customer can return / exchange the items for any reason! Click on the return policy and learn more.

Refund

There is a clear refund policy that the customer Is entitled to it. 

When a customer needs to receive a refund for any reason the money return to the original payment method. 

We are using PayPal payments, when we refund PayPal sends the money to the bank account / credit card / PayPal balance. 

It takes within 2 business days.

Shipping

We ship with FedEx / UPS / DHL to all over the world from our warehouse in Europe.

For orders over $199, the customer gets free express shipping / add additional money to priority shipping.

For orders below $199, the customer needs to pay for express shipping / add additional money to priority shipping. 

Shipping times:

Europe: express 1-3 days | priority 1 day

All over the world: 3-7 days | priority 1-3 days

You receive your order safely and fast.

Payment

We are using the most secure payment in the world - PayPal.

You can pay with a credit card / PayPal balance / E-check. 

When using PayPal you can ensure that Balardi doesn't know your credit card / bank details and all the checkout process is 100% secure. 


Can I pay with my debit/credit card even if I do not have a PayPal account?

You can! Once you reach the PayPal Express Checkout phase, click on the “Pay with a debit or credit card. By clicking on this option, you will be redirected to the site in which you can finalize your order with your debit/credit card. more info here

Secure Website

Balardi uses encryption and authentication standards to protect the confidentiality of web transactions.

As you can see at the "URL" bar the site looks like this - https://balardi.com.

The HTTPS means that it stands for Hypertext Transfer Protocol Secure. 

It is the protocol where encrypted HTTP data is transferred over a secure connection.

Guest Checkout

Every visitor can order at Balardi. 

We are not required to register to the website to purchase. 

You should know that if you order and then sign in to the same email you ordered from you can see the information about the order. 

For any problems with account go to support center

Customer service

The customer service is working for you 24/7

You can contact us in 3 ways: 

Send an email 

Open a ticket 

Live chat 

The customer support is more than happy to serve you when you choose to order or after you receive your items. 

* The customer service is speaking only English

FAQ

There are many questions visitors and the customers can ask before and after they purchase. 

We made a list for you so you view answers to common questions. 

If for any reason you don't find an answer to a question, contact us.

VIP Members

Prepare to save more! 

Every registered customer at Balardi can enjoy from extra discounts lifetime, the only thing you need to do is to order at minimum price/quantity and automatically you become a VIP member.

These are the plans: 

Silver member: buy over $499 / 2 items | 4% OFF 

Gold member: buy over $1499 / 5 items | 7% OFF 

Platinum member: buy over $3499 / 10 items | 10% OFF 

*The VIP member will be available only to customers who registered to the website.

Price Matching

We will match the price, at the time of purchase.

on a Price Match Guarantee product if you find the same item at a lower price at a qualifying online retailer. 

Here's how: If you find a qualifying lower price online, send us an Email or Live Chat message and a customer service agent to the website at the lower price.On qualifying products, Balardi will then verify the current price to complete the price match.

Multi Languages

Balardi is translated to many primary languages.

These are the languages: 

English (default) 

French 

Italian 

Dutch 

German 

Hebrew 

Russian 

Spanish 

Arabic 

Japanese 

* Our customer service is speaking only english

Multi Currencies

You can change the currency to yours. 

These are the currencies: 

US Dollars (default) 

Euro 

British Pound 

Russia Ruble 

Canadian Dollar 

UAE Dirham 

Australian Dollar 

New Israeli Shekel 

* Customer can checkout only with United States Dollars (USD)

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