The Information Center was created for Balardi users to provide knowledge about the various services we provide, here you can learn about each major topic extensively.

For further questions, please contact the Support Center for further assistance from a representative.

Who is Balardi

Balardi was founded to provide the most competitive prices in the luxury fashion industry and to provide our customers with the best online shopping experience.

We have built an internet system that will allow you to spend as little as possible and get as much as possible. some facts:

* Huge discounts from retail prices

* Authenticity guaranteed

* Expedited shipping worldwide

* 24/7 customer service

* 4.7 stars rating on Trustpilot

Product Authenticity

All of the products are 100% original have been passed our authentically check:

* Certified brand checked 

* Items ship with tags 

* 90% of the items made in Italy 

* Only high quality materials and fabrics 

All the items are only brand new and 100% original, we guarantee that our customers will receive only items that passed our quality test.


Our return policy lasts 14 days

The 14 days starts only after the customer receives the order. 

The customer can return / exchange the items for any reason! Click on the return policy and learn more.


We ship with DHL / UPS to all over the world from our warehouse in Europe.

For orders over $399, the customer gets free express shipping.

For orders below $399, the customer needs to pay $20.

Shipping times:

Europe: express 2-4 days

All over the world: 2-5 days

You receive your order safely and fast.

Secure Website

Balardi uses encryption and authentication standards to protect the confidentiality of web transactions.

As you can see at the "URL" bar the site looks like this -

The HTTPS means that it stands for Hypertext Transfer Protocol Secure. 

It is the protocol where encrypted HTTP data is transferred over a secure connection.


Credit / Debit Card: Buy safely with your credit or debit card, powered by Stripe.

PayPal: Can buy with your credit card / balance.

Sezzle: Split your entire order into 4 interest-free payments over 6 weeks.

*Only for US / Canada residents.

Coinbase: Pay with crypto currency - bitcoin ,litecoin and ethereum.

Price Matching

We will match the price, at the time of purchase.

on a Price Match Guarantee product if you find the same item at a lower price at a qualifying online retailer. 

Here's how: If you find a qualifying lower price online, send us an Email or Live Chat message and a customer service agent to the website at the lower price.On qualifying products, Balardi will then verify the current price to complete the price match.

VIP Members

Prepare to save more! 

Every registered customer at Balardi can enjoy from extra discounts lifetime, the only thing you need to do is to order at minimum price/quantity and automatically you become a VIP member.

These are the plans: 

Silver member: buy over $499 / 2 items | 8% OFF 

Gold member: buy over $1499 / 5 items | 10% OFF 

Platinum member: buy over $3499 / 10 items | 12% OFF 

*The VIP member will be available only to customers who registered to the website.

Customer service

The customer service is working for you 24/7

You can contact us in 3 ways: 

Send an email 

Open a ticket 

Live chat 

The customer support is more than happy to serve you when you choose to order or after you receive your items. 

* The customer service is speaking only English


There are many questions visitors and the customers can ask before and after they purchase. 

We made a list for you so you view answers to common questions. 

If for any reason you don't find an answer to a question, contact us.

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Why Balardi?

best prices online

Huge discounts from retail prices

Up to 50% OFF Discounted prices
authentic items

Authentic pieces

Shop over 50K authentic items Products authenticity
balardi reviews

4.5 stars out of 5

You know you can trust us Read reviews
fast and free shipping worldwide

Express shipping worldwide

Free over $399 Shipping policy
balardi payments
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